Frequently Asked Questions

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FAQ

Basic Information

What does Veal Station represent as a whole?

At Veal Station, we embody the principles of faith, family, and
community. We operate three interconnected ventures: Veal Station Ministries,
Veal Station Amish Market, and Amish Heart. Our mission is to bring wholesome,
faith-based values to every aspect of life.

Who are the owners of Veal Station?

Kevin and Jennifer Lanham operate Veal Station
Ministries, Veal Station Market, and Amish Heart together, combining their
expertise in various fields. Both are practicing Biblical Marriage and Family
Counselors. Kevin brings a wealth of training and ministerial experience from a
wide range of Biblical denominations and has studied through multiple
seminaries, including Dallas Theological Seminary, The Master's Seminary,
Nations University, and The Hebrew University of Jerusalem. Jennifer holds
several Biblical and Biblical Counseling certifications and is a knowledgeable
and experienced aromatherapist and medical massage therapist with a nursing
background.

Are you Amish?

No, we are not Amish. However, we deeply respect and adopt many Amish
methods and values in our lifestyle and production processes, and most of the
products we sell are Amish made in communities across the USA. We offer a way
for Amish producers to get their products to a wider market, as their limited
use of technology prevents them from reaching an online or distant market.

For the products we produce ourselves, we focus on using natural, organic
ingredients and traditional techniques without machinery when producing,
mixing, or bottling our products. We live a simple, plain dress lifestyle (including
modest dresses and head covering) and are often mistaken for Amish by those
unable to recognize the differences in our manner of dress. Our beliefs and
practices are influenced by a blend of Anabaptism and Messianic Judaism, and we
incorporate biblical principles into everything we do.

Why use the Amish name if you are not Amish?

The majority of the products we sell are Amish-made. We encourage you to
read the following article if you’re interested in learning more about Amish stores
or markets: vealstation.com/blogs/news/understanding-amish-stores-authenticity-quality-and-community

What services does Veal Station Ministries offer?

Veal Station Ministries offers biblical
education, family and marriage counseling, operates a community food pantry,
and runs an animal shelter for farm animals. We incorporate biblical principles
into everything we do.

How can I get involved with Veal Station Ministries?

You can get involved by volunteering at our food pantry, participating in
our farmers market events, or donating to our animal shelter. Please contact us
for more information on how to contribute. Jennifer@MSMinistry.org

What products does Veal Station Amish Market offer?

Veal Station Amish Market specializes in organic
Amish goods. We offer a variety of products, including fresh produce, handmade
crafts, and other organic groceries, both in our brick-and-mortar store in
Weatherford, TX, and online at vealstation.com.

Are all products at the Amish Market organic?

Yes, we focus on organic products, avoiding synthetic chemicals that may
be harmful to us. We employ Amish methods in our lifestyle and production
processes to ensure the highest quality.

What is Amish Heart?

Amish Heart is our primary focus, where we make
our own goods ranging from essential oils, candles, soaps, vitamins, and
supplements. We use natural organic ingredients whenever possible and avoid
synthetic chemicals in our production processes.

Amish Heart products are made using traditional Amish methods, without
machinery, and with a commitment to using natural, organic ingredients. Our
products are crafted with care to ensure they are safe, effective, and
environmentally friendly.

If you would like to learn more Amish Heart, please see the following
article:

vealstation.com/blogs/products/why-amish-heart-essential-oils-are-simply-the-best

Do you offer affiliate programs?

Yes, we affiliate programs for many of our
products. Please contact us for more information on our programs. Kevin@AmishHeart.com

Are your products tested for quality?

Yes, all our products undergo rigorous quality
testing. For essential oils, we provide GC/MS results to ensure purity and
potency.

Shipping, Returns & Exchanges

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

What is the shipping policy?

We offer standard and expedited shipping
options. Orders are processed within 1-2 business days. Shipping times vary
based on the chosen method and destination. Shipping costs are calculated at
checkout. Detailed shipping information will be emailed to the customer after
purchase has been completed.

Free shipping within the USA is available on certain products after a specific minimum spend amount is met.

Do you ship overseas?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.

How do I track my order?

Once your order has shipped, you will receive a
confirmation email with a tracking number. You can use this number to track
your order through the carrier's website.

What is your return policy?

We accept returns within 30 days of purchase.
Products must be in their original condition and packaging. If you wish to
initiate a return, please contact our customer service team (Info@AmishHeart.com)
to obtain a return authorization. Once we receive your return, we will process
it within 5-7 business days, and a refund will be issued to the original
payment method. If we do not accept returns for a specific product, this will
be clearly stated on the product page. Please note that opened/unsealed
consumable or liquid products cannot be returned by mail. Please contact us if
you have any questions.

Get in touch

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